i work in a one story office building. i work in about the middle office, suite 115. i get a call today from a guy who says "i'm trying to call so-and-so company and they're listed as suite 123 in your building. i've been calling and not getting answer. are they still there?" i actually didn't know if there even was a suite 123. i take my cordless phone and walk down there. yep, there is a business in 123 and there are people in there. i contemplate actually walking in and handing them the phone. i tell the guy "yeah, they're in business. i'd say just keep calling."
firstly, what kind of commerce situation are you in where you are calling a business (in a pretty desperate state apparently) and yet aren't even sure if they're in business? secondly, it seems to me this guy had these thoughts earlier today ... "man, why aren't they answering?! it's possible that i'm just calling an empty room with a phone. i'll call the company next door and make sure i'm not calling an empty room with a phone." thirdly, did he do some kind of reverse phone book look-up by address to get OUR number? last i checked the phone book wasn't organized geographically.